Did Groupon Really Trigger A Fight At Santa’s York Grotto?
HAS GROUPON stolen your Christmas? News from York, where 2,000 parents and present-hungry kids rocked up to the St. Nicholas Fayre. They’ve read the Groupon email advertising its “winter wonderland” with a train ride. Trouble is that grotto only takes 40 children at a time…and there’s no train. Cue angry mums and dads.
The Telegraph caught up with grotto chief Penny Ward:
When parents discovered there was no train ride, and the queues to the grotto became so long that their children couldn’t get in, some parents began swearing at staff, who were dressed as elves, fairies and a Christmas tree. Penny said: “One man even verbally threatened the lady who is dressed as a Christmas tree. One of the elves was so upset that she has resigned. It was a complete nightmare. Children were crying and upset.”
“Owing to a technical error, we apologise that the picture and wording used in this promotion may have indicated that a train ride was available at York Winter Wonderland when this wasn’t the case. We regret any disappointment this may have caused.”
Posted: 3rd, December 2011 | In: The Consumer Comment | TrackBack | Permalink
